Dr. Rosemarie Allen helped participants understand possible reasons why certain families and communities might not be receptive to their outreach efforts, including physical or social isolation, previous negative experiences, language barriers, and more. She shared a strengths- based approach to supporting families in accessing programs and services. Dr. Allen’s approach emphasized extending dignity, creating a true sense of safety, and recognition of everyone’s unique identity in an effort to create authentic engagement with families and communities which have not been effectively served in the past.