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This issue brief is meant to provide community leaders and their partner organizations with a deeper understanding of the Promotor Model, including its purpose, history, and contributions to community capacity building efforts.
(27 pp)
This report details an Institutional Analysis conducted by CSSP in Allegheny County (Pittsburgh, PA) and examines institutional changes that have occurred on the county's journey to better support LGBTQ+ children in care. The IA also captured some of the current experiences of LGBTQ+children, youth, and families who interact with the child welfare system since the implementation of getREAL.
(12 pp)
This paper provides a brief synthesis of formative research on applying customer-driven quality improvement strategies to public services.
(42 pp)
This paper presents a framework or set of ideas for using customer satisfaction principles
and strategies to improve the quality, responsiveness, and accessibility of public sector
and privately provided services in vulnerable communities.
(38 pp)
This report explores questions about sustainable financing in the mixed-income context, including what resources can be leveraged from partners and investors to advance human capital and community building priorities.
(14 pp)
This report explores the strategic role of anchor institutions, highlighting key opportunities and challenges for local partnerships between educational and medical institutions and mixed-income communities.
(15 pp)
This report proposes specific implications for action to help guide practitioners, policymakers, funders, researchers, residents, and community members.
(7 pp)
This report considers the key challenges of promoting inclusive social dynamics in mixed-income communities, presents key elements and approaches to achieve greater success.
(17 pp)
These site profiles spotlight mixed-income community transformations that emphasize health and wellness in their redevelopment processes and strategic interventions.
(7 pp)
These site profiles spotlight mixed-income community transformations that emphasize health and wellness in their redevelopment processes and strategic interventions.
(9 pp)