This report provides a practice framework for family supportive housing settings. It is a capacity-building tool for those providing case management services for families living in supportive housing.
(28 pp)
Report
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Brief
Maintaining and Expanding the Pipeline: Guidance, Strategies, and Reflections on Sustaining a Promise Neighborhood
2017
This brief provides a framework and guiding questions to support Promise Neighborhoods in preparing for sustainability, with the approach that sustainability should be incorporated into overall strategy development.
(32 pp)
Brief
Voices of Partners: Findings from the Community/Stakeholder Engagement Study—Executive Summary
January 2017
The California Endowment (TCE) launched its Community/Stakeholder Engagement process in 2016 as part of a mid-point review of Building
Healthy Communities (BHC). This executive summary details learnings from a wide range of people involved in or knowledgeable about BHC.
(16 pp)
Report
Voices of Partners: Findings from the Community/Stakeholder Engagement Study—Full Report
January 2017
The California Endowment (TCE) launched its Community/Stakeholder Engagement process in 2016 as part of a mid-point review of Building
Healthy Communities (BHC). This report details learnings from a wide range of people involved in or knowledgeable about BHC.
Read the Executive Summary here.
(66 pp)
Report
Fostering Resident Voice and Influence in Community Change: The Making Connections Experience with Resident Engagement and Leadership
2016
This report shares information on resident engagement from start-up to phase down and addresses strategies for seeding initial conversations, results-based leadership training, and sustaining resident engagement strategies.
(36 pp)
Report
50 State Survey: Licensing Regulations in Child Welfare, Juvenile Justice, and Systems Serving Runaway and Homeless Youth
2016
The following research presents a survey of 50 states and the District of Columbia on current state child welfare, juvenile justice, and runaway and homeless systems’ licensing regulations as they relate to sex, gender identity, and gender expression.
(5 pp)
Report
Building a Culture of Results: A Guide to Emerging Practices in Promise Neighborhoods Summary
January 2016
This guidebook highlights the "culture of results" adopted by Promise Neighborhoods and how the program ensures that effective solutions are launched, tracked, improved, and sustained.
(72 pp)
Brief
Service Coordination to Achieve Results in Promise Neighborhoods.
January 2010
This brief provides information on service coordination and capacity building for Promise Neighborhoods based on previous place-based initiatives.
Report
Customer Satisfaction: Improving Quality and Access to Services and Supports In Vulnerable Neighborhoods—What the Research Tells Us
February 2007
This paper provides a brief synthesis of formative research on applying customer-driven quality improvement strategies to public services.
(42 pp)
Report
Customer Satisfaction: Improving Quality and Access to Services and Supports In Vulnerable Neighborhoods
February 2007
This paper presents a framework or set of ideas for using customer satisfaction principles
and strategies to improve the quality, responsiveness, and accessibility of public sector
and privately provided services in vulnerable communities.
(38 pp)