Advancing Early Relational Health: How Community Health Workers Build Trusting Relationships with Families
“What do you actually need? How can I actually help?” These are the questions Nai Pharn, a Community Health Worker (CHW) at UCSF Benioff’s Children’s Hospital Oakland, found herself asking while meeting for the first time with an overwhelmed mother about renewing her CalFresh benefits. When the mother began getting teary-eyed, Pharn paused and asked